Last Updated: 15th April 2025

Welcome to 10 Mentigi’s official website (the “Website”). By accessing or using this Website, you agree to be bound by the following terms and conditions (the “Terms”). If you do not agree with these Terms, please do not use our Website.

1. Bookings and Reservations

• All bookings made via the Website are subject to availability.
• Guests must be at least 18 years old to make a reservation.
• A valid credit/debit card is required to guarantee your booking.
• You are responsible for ensuring that your booking details are correct.

2. Check-In and Check-Out

• Check-in time: [3:00 PM]
• Check-out time: [12:00 NOON]
• Early check-in or late check-out requests are subject to availability and may incur additional charges.

3. Cancellation and Refund Policy

• Cancellation policies vary depending on the rate selected. Please refer to your booking confirmation for specific details.
• No-shows may be charged the full amount of the stay.
• Refunds, if applicable, will be processed to the original form of payment.

4. Rates and Payments

• All rates displayed are in MYR and include applicable taxes and service charges.
• The hotel reserves the right to modify pricing without prior notice.

5. Guest Conduct

• Guests are expected to behave respectfully and not cause disruption to others.
• The hotel reserves the right to evict any guest found violating rules or causing disturbance.

6. Damages

• Guests are liable for any damage caused to the property during their stay.
• Charges may be applied to cover damages or additional cleaning.

7. Privacy Policy

• Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Website Use

• Content on this Website is for general information only and may be changed without notice.
• Unauthorized use of the Website or its content may give rise to a claim for damages and/or be a criminal offense.

9. Intellectual Property

• All trademarks, logos, images, and content on this Website are the property of 10 Mentigi unless otherwise stated.
• You may not reproduce, distribute, or use any materials without prior written consent.

10. Limitation of Liability

• 10 Mentigi is not responsible for any indirect, incidental, or consequential damages arising out of your use of the Website or services.

11. Governing Law

• These Terms are governed by the laws of Malaysia. Any disputes will be resolved in the courts of Malaysia.

12. Contact Information
    

• If you have any questions about these Terms, please contact us:
  Email: [email protected]
  Phone: +6010 2101 047
  Address: 10, Jalan Mentigi, 39000 Tanah Rata, Cameron Highlands